Grace Industries, Inc. Corporate Headquarters
305 Bend Hill Road, Fredonia, PA 16124
724-962-9231 |
As the Vice President of Operations for Grace Industries, Inc., I would appreciate it if you would take a moment to complete our product satisfaction survey below to provide feedback on our quality of service to you. Quality is the number one priority at Grace Industries, Inc. and your opinion is invaluable to our ability to provide you the product and service you deserve as our customer. Thank you for your assistance in helping us reach our goal.
Sincerely,
Paul Emmett
Vice President of Operations
Grace Industries, Inc. |
| Fill Out Survey and Submit to Email: |
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| Your Email Address: |
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| Your Name: |
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| Your Phone Number: |
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| Please check one of the following Boxes to Indicate which product you are commenting on: |
TPASS Evacuate SystemGlow Baton
TPASS AccessoriesLite Trackers
Gas DetectorsSuperPASS II
GEMS Multi-ChannelProduct Repair/Service
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| 1. Are you satisfied with the product purchased? YESNO |
| 2. Did you receive the order as requested? YESNO |
| 3. Did you receive the order when expected? YESNO |
4. Did you receive the product support or service as YESNO
expected from the distributor or sales representative? |
5. For Product Service/ Repair Only: YESNO
Did you receive product/service repair in a timely manner?
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6. To Help us in our marketing efforts, could please tell us which of the following sources you
use when looking for equipment?
a.)FireHouse.comb.)Fire House Magazinec.)Fire Engineering
d.)Fire & Rescuee.)Internet Searchf.)Trade Shows
g.)Catalogsh)Local Reps
i.)Other
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7. What source of revenue did you most recently use to purchase equipment?
a.)Budget Fundsb.)FEMA Grantsc.)State or Local Grants
d.)Other
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8. If Grace Industries were to introduce a Personnel Locator, would your department be:
a.)Very Interestedb.)Somewhat Interestedc.)Not Interested
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9. Are you familiar with our new TPASS III System? YESNO
If no, visit the Fire Safety Section of www.graceindustries.com for details, or visit the
Sales contacts for your product line of interest and request an information package. |
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Question or Comment:
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